What data do we collect?

When you visit our websites, we may automatically collect visitor behavior information through cookies. If you contact us, we may collect data such as email address, name, and other data you submit.

How do we use cookies?

We use cookies for:

• Understanding how you use our website.
• Enabling plug-ins (e.g. YouTube).

For further information, visit allaboutcookies.org.

What types of cookies do we use?

• We use functionality cookies to remember your previously selected preferences like language and location. We use both first-party and third-party cookies.
• We use advertising cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. We may share some limited data collected through cookies with our advertising partners and, at times, with third parties.

How to manage cookies

You can set your browser not to accept or to remove cookies. Keep in mind that this may result in some of our website features not displaying properly.

How do we collect data?

We collect and process data when you:

• Use or view our website via your browser’s cookies.
• Contact us through contact forms, email, or other means.
• Register online or place an order for any of our products or services.
• Complete a customer survey or provide feedback for us.

How do we use data?

We collect your data to:

• Process and respond to any queries or comments you have submitted.
• Process your order and manage your account.
• Email you newsletters.

While processing your order, we may send your data to credit reference agencies to prevent fraudulent purchases.

How do we store data?

Information sent to us will be routed through Strato, which means Strato also processes your data.

We will keep your data for as short as we can and as is necessary to respond to your query and follow up on any matter connected to it. Only the people designated as responders to your query will have access to this information. Once this time period has expired, we will delete your data.

Marketing

We may occasionally send you newsletters with information about our products and services that we think you might find relevant.

If you have agreed to receive marketing emails, you have the right at any time to stop us from contacting you for marketing purposes or sharing your data to other partners.

Changes to our privacy policy

We reserve the right to make changes to our privacy policy. All updates will be listed on this web page.

Please note that our website may contain links to other websites and that our privacy policy does not apply on them.

What are your data protection rights?

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request correction or completion of any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request deletion of your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to contact us

If you have any questions about our privacy policy or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: hello@bigmood.se

How to contact the appropriate authority

If you feel we have not addressed your concern appropriately, you may contact the Information Commissioner’s Office at imy.se